Leading Experts speaking include:

Revolutionise Your Office Processes with the Latest Lean Strategy, Methods, and Technology and Optimise Office Efficiency Through Lean Business Process Optimisation

Six Sigma IQ is pleased to announce that the Lean Office summit will take place in London on 22nd – 23rd March 2011.

Lean manufacturing is readily accepted. Now Lean in service and transactional environments is on the rise. It is sound business sense to utilise Lean management to optimise every facet of your business operations. Lean Continuous Improvement drives bottom-line savings, increases ROI and enhances efficiency. So how can Lean be effectively leveraged to take the savings of process improvement to the next level?

The Lean Office conference will address the key issues from organisational realignment and sustainable cultural change through to removing the stumbling blocks such as process visibility and definitive value-add measurements.

Discuss the real challenges to implementing Lean process in transactional environments, networking with fellow leaders and peers over 2 days of exclusive case studies, presentations and interactive discussions.

Key Agenda Discussion Points

  • Gaining cultural commitment and securing top-down management initiatives to improve success rates and sustainability;
  • Effective employee-centric initiatives to enhance Lean sustainability and achieve truly continuous Lean improvement
  • Identifying and improving complex office processes – tackling the visibility of processes in the office to get it right first time
  • Using lean to increase customer satisfaction and retention through customer-driven re-modelling
  • Achieving strategic and organisation wide alignment; both local and global.

Who will benefit from this event?

From Lean Leaders working in office environments
VP, Director, Head of:

  • Lean
  • Business Process Improvement
  • Process Excellence
  • Operational Excellence
  • Continuous Improvement
  • Change Management
  • Business Transformation

To Business Unit leaders bringing lean into their office
VP, Director, Head of:

  • Customer Experience
  • Customer Services
  • Finance
  • Accounting
  • HR
  • Shared Services
  • Finance Services

Testimonials

Past IQPC attendees said:

Overall very knowledgeable. Very valuable, good high level summary of real life process excellence
Niall Dunne, Schering Plough
Great for sharing, discussion and meeting people from other industries with similar issues.
Luc Nguyen, GSK
Good combination of theoretical background and new developments, supplemented with inspirational practical cases
Lars Bryldt Christensen, Post Danmark
Sponsors Media Partners
_sponsors _media

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